Returns & Refunds
Returns are accepted within 14 days according to the final shop policy.
LEARN MORESHOP POLICIES
Clear care from checkout to delivery.
Need processing-time details? Start with the order process section for curing, packing, and shipping timing.
Damaged Items
Contact within 48 hours with photos so the order can be reviewed quickly.
LEARN MOREShipping
Orders are processed Monday-Friday after curing is complete.
LEARN MORESubscription Policy
Pause, skip, or cancel anytime once The Cozy Glow Box launches.
LEARN MORECandle Safety
Trim wicks, burn on a stable surface, and never leave a candle unattended.
LEARN MOREScent Sensitivity Disclaimer
Our fragrances are crafted with care. Please review ingredients before purchasing.
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